What a Cookie Actually Is
A cookie is a tiny text file. Your browser saves it on your computer, phone, or tablet the first time you visit a site. On your next visit, that file gets sent back to us, which is how we know you have been here before. Cookies do not run programmes and they cannot carry viruses. They are just labels — short pieces of text that help our system match your device to settings or actions you have already completed.
Why We Use Them
Without cookies, every page you open would treat you as a complete stranger. Preferences you set, language choices you made, or steps you completed in the middle of a process would all disappear. Cookies solve that problem by acting as a small memory for our platform.
Specifically, we rely on cookies for the following purposes:
- Keeping your session active while you move between pages
- Remembering the language or region settings you selected
- Storing preferences so you do not have to repeat choices every visit
- Detecting unusual activity that might indicate a security problem
- Measuring which parts of the site people find useful so we can improve them
- Ensuring the platform displays correctly on your screen size and browser
Types of Cookies We Place
| Cookie Type | What It Does | How Long It Lasts |
|---|---|---|
| Essential | Keeps core functions working — without these the site cannot operate properly | Session only (deleted when you close your browser) |
| Functional | Saves your preferences such as language, display mode, and previously entered details | Up to 12 months |
| Analytical | Collects anonymous data about page visits and click patterns to help us understand what works | Up to 24 months |
| Security | Identifies suspicious or repeated access attempts and helps protect your account | Session or up to 30 days |
| Performance | Tracks page load times and technical errors so our team can fix problems faster | Up to 6 months |
Third-Party Cookies
Some cookies on our site do not come from us directly. Third-party tools we use — such as analytics providers — may set their own cookies when you interact with certain parts of the platform. These third parties have their own privacy and cookie policies, and we do not control how they store or use the information those cookies collect. We recommend checking their documentation if you want the full picture.
How to Control or Remove Cookies
You are always free to limit or block cookies through your browser settings. The steps vary slightly depending on which browser you use, but the options are generally found under Privacy, Security, or Site Settings.
- Google Chrome: Settings → Privacy and Security → Cookies and other site data
- Mozilla Firefox: Options → Privacy and Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Microsoft Edge: Settings → Cookies and site permissions
Keep in mind that switching off certain cookies — particularly essential ones — will affect how the site works. Some features may stop functioning correctly or at all if the cookies they depend on are blocked.
Cookie Consent
When you first land on casinohermesuk.com, a short notice will appear asking for your agreement to non-essential cookies. You can accept all, reject optional ones, or customise which categories you allow. Essential cookies cannot be turned off through this banner because they are strictly required for the site to function — blocking them through your browser is the only way to prevent them entirely.
Your consent choice is itself saved as a cookie so we do not ask again every time you visit. If you change your mind, you can clear that cookie through your browser and the prompt will reappear.
Frequently Asked Questions
Do cookies store personal information like my name or contact details?
Generally no. Most cookies store only anonymous identifiers or preference codes. Even where cookies do link to your account, they do not directly contain readable personal data — they reference records held on our servers.
Will the site work at all if I block every cookie?
Blocking all cookies will prevent essential functions from running. You may not be able to navigate the site normally or use its features. Blocking only optional cookies such as analytical ones will have a much smaller impact.
How often does this policy get updated?
We review this page whenever we make changes to the tools or technologies we use. If the changes are significant, we will make the updated version clearly visible on the site.
Is this the same as the Privacy Policy?
No. This page covers cookies only. Our Privacy Policy deals with how we handle personal data more broadly, including what information we collect, why we collect it, and how long we keep it.
Get in Touch
If you have a question about cookies on our site that is not answered above, feel free to reach out. Our support team will do their best to help.
Email: support@casinohermesuk.com